Position: Residential Sales Specialist
Division: Fision Home / Hotwire Communications
Department: Sales, Fision Home
Location: West Palm Beach, FL
Open Date: Tue Sep 27th, 2016


The primary purpose of this position is to increase revenue penetration in the existing buildings Hotwire services as well as maximize initial sales penetration for new construction and overbuild launch properties and/or communities. Our vision is to re-visit existing communities to increase Hotwire’s revenue and penetration, via targeted marketing & sales campaigns. Revenue and Penetration objectives will vary by community type and other metrics identified at the start of the campaigns. Our mission also involves being Brand Ambassadors and solidifying Hotwire’s positioning in the industry.

Essential Duties/Responsibilities:

  • Identifies up-selling opportunities by identifying residential prospects in assigned community events, evaluating their needs, and selling a Hotwire solution for those needs.
  • Participates in setting targeted community sales & product strategy by remaining current on competitive offers, industry trends, and market activities. Prepares assigned sales reports on a daily basis and provides feedback to enhance sales process.
  • Maintains quality service by selling appropriate solutions in keeping with Hotwire’s standards and identified Revenue and Penetration objectives.
  • Maintains product and technical knowledge by engaging in group discussions, attending weekly sales meetings, and educational workshops; reviewing professional publications; establishing personal relationships and embracing best practices.
  • Contributes to team effort by leading in assigned secondary focus area and accomplishing related results as needed.
  • Works with and in support of community Account Manager and other team members as required to exceed sales goals.


Additional Functions / Responsibilities:

  • Working knowledge of related disciplines in customer support operations, i.e. Launch Operations, Call Center, Field Operations, Telecommunications and Network Operations.
  • Identifying key priorities, defining scope, plans of action, resources, and capabilities needed to achieve requirements.
  • Exemplary communication skills, a positive attitude, ability to work well with others and flexibility to changing workloads.
  • Self-starter with ability to work independently with little supervision.
  • Good organizational skills with the ability to meet deadlines, work under stress and be able to multitask
  • Communication/ Manual Skills:
  • Strong written and oral communication skills
  • Knowledge of PC based systems, familiarity with Windows operating platforms. Experience with the MS Office Suite, Word, Excel, and Outlook.
  • Hours of Work: As assigned by the Manager in order to accommodate Launch Operations. Often times, depending on the community, some evenings and weekends will be required.

Physical Demands:

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Work Environment:

 This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

 While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.


*Local candidates who are authorized to work in the United States are encouraged to apply

*Sponsorship is not available for this position

If interested in this or any of the open positions, please email your resume
and cover letter to careers@hotwiremail.com