Hotwire Communications Storm Hub

As we enter Storm Season, we want to assure you that at Hotwire Communications, we are prepared to keep you connected! In the event of a Tropical Storm or Hurricane, please be advised to take all necessary precautions and instructions, as issued by the National Oceanic and Atmospheric Authority. For more details, please visit their website at http://www.noaa.gov/

Internet Troubleshooting

Having trouble connecting to the web? Take 1:10 to review this quick tutorial on how to reset your router or ONT in the event of a power loss or failure.

TV Troubleshooting

If you experience a loss of TV services during the storm, they should reboot automatically. If after a few minutes you’re still not back online, try the steps listed in this 1:12 video.

Phone Troubleshooting

Any problems with the phone lines can be solved with a few simple steps. In just 1:04, you can learn all the steps you’ll need to reset your phone lines after the storm passes.