Fort Lauderdale, Florida, May, 09, 2018. At the South Florida Business Journal luncheon, Hotwire communications Co-Founder & CEO Kristin Johnson Karp was honored by being named one of the 25 Most Influential Business Women. The award is presented to women who have demonstrated a history of leadership and industry innovation. Karp received the award for her work as the CEO of Hotwire Communications, a fast-growing telecommunications company which in 2016 moved into their new corporate headquarters in Fort Lauderdale.
Karp’s approach to company management has always been that of hands-on leadership, offering direct access to customers and employees, as well as introducing next generation concepts to the conventional cable industry. Several of the concepts have been collectively dubbed the “White Glove” approach in contrast to traditional cable industry customer service. Innovations such as dedicated Account Managers and technicians, on-site employees committed to managing a single property for continuity and personal on location customer service, and the early adoption of a 100% fiber optics network infrastructure in 2005, a decision that lead the company to offering consistently faster speeds to customers ahead of the competition. Since participating in third party speed tests at the time of installation in early 2017, Karp’s Hotwire Communications has been independently ranked by a number of third party outlets, receiving accolades including PC Magazine’s Fastest ISP of 2017 and Fastest ISP in the U.S. by Netflix for eight months and running,
“Technology is a field of constant evolution, and as a service provider, it’s up to us to anticipate those changes and adapt to them,” said Kristin. “I’m honored and grateful to the South Florida Business Journal for recognizing the changes our company has introduced to the telecommunications industry and for presenting me with this distinguishing title.”