New internet service provider comes to Coachella Valley. What does that mean for customers?
A new internet service provider is making inroads into the Coachella Valley, giving customers a new option in a region that has been known for few choices.
Hotwire Communications is now available across the valley, but residents interested in the service should know the company uses a unique strategy to provide its services.
"We're not the typical cookie-cutter ISP," said Alex Stefanescu, a senior vice president at Hotwire. "We're more of a custom solution provider."
Hotwire mainly provides service collectively to homeowners associations and condo associations. Boards for those groups typically request information from the company about pricing and internet options before Hotwire comes up with a unique proposal for each request.
"It provides a totally different solution than most people are used to in Coachella Valley and deploys their services via their agreement with the association," Stefanescu said. "And then those services now become available to any and all of the residents as part of their amenity package."
If an agreement is made, Hotwire installs its own fiber optic network, which it says is designed to last for decades, and can accommodate the need for increased speeds in the future.
"We do it because we want to future-proof the property in the sense that the fiber optic network that we built today can deliver 10 gigs, can deliver 25, 50, and whatever the future brings," Stefanescu added.
Hotwire has already signed deals with the Mira Vista neighborhood in Rancho Mirage, as well as the Palm Valley Country Club in Palm Desert, and more are expected to be finalized soon. The company has a large presence throughout Southern California, but this is its first foray into the valley.
The high concentration of homeowners associations made the area attractive to Hotwire. Few options for internet service providers exist in the area, with Spectrum being the most widely available.
Source: https://www.yahoo.com/news/internet-provider-comes-coachella-valley-170904353.html