The Hotwire Story

Founded to provide cable TV, internet, and phone service to multi-family apartment communities.

Construction begins on Fiber-to-the-Home network.

First IPTV headend in Florida is installed and becomes one of the first companies in the U.S. to offer IPTV Video.

Service installations in single-family home communities begins.

Hotwire purchases its biggest competitor, Connexion Technologies, and doubles the size of the company.

Hotwire invests in state-of-the-art Microsoft Mediaroom middleware. New TV Platform provides best-in-class TV service offered in the U.S.

First and only company in Florida to offer Gigabit bandwidth speeds. Lights up Atlanta and Naples markets.

Relocated our corporate headquarters to Fort Lauderdale, FL, creating 375 new jobs and investing more than $27 million into the local community.

Ranked the Fastest ISP in the World by Netflix. Awarded Fastest Gaming ISP for Quality & Speed by PC Mag. Debuted Alexa functionality, Voice Remote, and streaming service to consumer devices.

Offering 10 Gbps Residential Internet for the first time.

Opened First Storefront in Salisbury, NC. Provided support to the Cornerstone Learning Center in Trenchtown, Jamaica.

Launched Hotwire’s charitable arm “Empowering Communities Foundation”. Named Cablefax’s Independent Operator of the Year.

Investment of growth capital by the Blackstone Group.

Entered Residential Market in California.

PCMag
Fastest ISP in the Southeast U.S.

Stevie Award - Silver
Innovation in Customer Service

Stevie Award - Bronze
Most Valuable Response

PCMag
Best Gaming ISP in the Southeast U.S.

Stevie Award - Silver
Customer Service Team of the Year - Recovery Situation

Cablefax Top Ops
AI Workforce Innovation Award

PCMag
Top 8 Fastest All-Around ISP

Customer Service Team of the Year

Technology
Deployed 25G & 50G PON with Nokia

Strategic Market Investment
Expanded to Western Markets (California, Arizona, Nevada) & investment in Fiber West (California) 

PCMag
Fastest ISP in the South Atlantic Region

Cablefax Top Ops
Outstanding Broadband Innovation Award
Recognized for in-home Wi-Fi assessment technology and customer experience enhancements