White Glove Service
At Hotwire Communications, we are a cut above the typical cable experience. Our pre-build Property Managers, on-site Account Managers, and local Service Technicians are friendly, engaging, and stay with you every step of the way.
Every step of the way our Project Managers educate new or prospective customers on what the installation process will be, and ensure we deliver the custom-tailored services to suit their needs.
After we complete construction, the Account Manager acts as a personal liaison in your community, answering any questions about our products, helping to troubleshoot or scheduling a service call for any technical difficulties.
Highly trained call center agents are available 24/7 to answer your questions. Locally operated in the United States, calls placed to our call centers are answered in at least 7 seconds.
Every property we service receives its own dedicated Hotwire Service Technician, who understands the wants and needs of the community and becomes an integral part of the neighborhood.
Commitment To Quality
Customer feedback is extremely important to our entire team and we take tremendous pride in the customer experience we’ve created. From development to installation, the Hotwire Communications team continues to exceed expectations.
© 2019 Hotwire Communications. All rights reserved.
© 2018 Hotwire Communications. All rights reserved.
All rights reserved.