“Hotwire’s Fiber-to-the-Home technology, it’s network architecture and IPTV platform stood apart from other providers’ solutions,” said Larry McPherson, Chairman of the Task Force. The Task Force and the PLCA Board of Directors unanimously selected Hotwire. “Moreover, their hands-on, white glove approach to supporting communities such as Pelican Landing was validated time and again as we spoke with other communities served by Hotwire today. This combination of technology leadership and customer service set them apart.”
Pelican Landing will benefit from Hotwire’s unique approach to customer care with a dedicated account manager, dedicated technicians, in-home educators and a personal Internet portal to communicate with Hotwire representatives. “Everything we do is to deliver the best customer experience possible,” said Hotwire Vice President Dan O’Connell. “Our High Touch level of customer service ensures a successful and enduring partnership with the communities we serve.”
Since entering the southwest Florida market just over three years ago, Hotwire has established more than 40 residential property relationships, while also quickly growing its Fision Work and Fision Stay divisions in the commercial and hotel verticals.
About Pelican Landing: Pelican Landing was created in 1989 as a premier residential community in Bonita Springs. The community was developed around the Pelican’s Nest Golf Club due to the popularity of the course. Today, Pelican Landing has grown to include single-family homes, villas, coach homes, garden condominiums, mid-rise condominiums and bay-front high-rise condominiums. The community is known for its commitment to preserving, protecting and enhancing the natural environment.
For more information please visit www.pelicanlanding.org
About Hotwire Communications: Hotwire Communications is an industry leader in providing Gigabit connectivity and streaming video solutions to multi-family and multi-tenant communities. For over a decade, Hotwire has been at the forefront of the Gigabit revolution, installing fiber optic networks and delivering 1 Gbps speed since 2005 and 10 Gbps connectivity available to new communities in 2016. Hotwire Communications provides state-of-the-art technology, superior white-glove customer care, and a full suite of bundled telecommunication services to residential, commercial, hospitality, and student living environments through its Fision® Home, Work, Stay, U, and Encore divisions.
For more information please visit www.hotwirecommunications.com.