Our fiber is built to scale, so higher speeds come from upgrading the electronics at our network hub and in the home, not by replacing the fiber in the ground.*
*In some legacy communities with alternative technology, additional installation may be required.
Our backbone is built with redundancy and high capacity for peak demand, and our network operations center provides proactive issue mitigation through active network monitoring, 24/7/365. We actively manage capacity to support performance during peak demand.
Upload as fast as download
Hotwire can provide symmetrical speeds, so your upload matches your download. That matters for video calls, gaming, content creation, and smart homes.†
Steady performance
Fiber provides substantial capacity for data transmission, and we manage that capacity to support performance when network demand increases.
Quick response
Fiber carries data as light, which can lead to lower latency for gaming, streaming, and working from home.
Fewer interruptions
Fiber carries data as light through glass, so it is not subject to the electrical interference that can affect copper lines.
Room to grow
We can increase speeds by upgrading the electronics at our network hub and in the home, not by replacing the fiber in the ground once it is installed.*
Advanced Wi-Fi in the home.
Advanced Wi-Fi equipment and Whole Home Wi-Fi extend Wi-Fi coverage to more of the home, from the back bedroom to the home office.
The fiber we install today has room to grow with your community's needs. If there is an opportunity to increase bulk speeds in the future, this generally does not require new fiber construction in your community.* Your community’s agreement can include a technology refresh commitment designed to keep service current throughout the agreement term.
*Construction is required to install fiber technology that is not pre-existing. In some legacy communities with alternative technology, additional installation and construction may be required.
*Award and recognition claims identify the awarding organization, the specific award and the year received. Awards reflect the criteria and methodology of the awarding organization and are not an endorsement of any product, price, or service level by that organization. Recognition received in a prior period does not indicate current or future performance. Award names, organization names, and logos are the property of their respective owners and are used with permission where required.
Speed plan availability varies and depends on your community's agreement. Symmetrical speeds are available, so your uploads will match your downloads. †‡
Fision 25G internet is available only at qualified properties. The speeds in your community are set by its agreement, and our team can walk you through the options. ‡
Our team will confirm what's needed when you upgrade. The fiber itself has room to grow once installed.
†Advertised speeds may vary and speeds shown are maximum wired speeds. Actual speeds vary based on in-home wiring, equipment capability, device limitations, Wi-Fi conditions and network conditions, and are not guaranteed. Wireless speeds are lower than wired speeds. Equipment capable of the advertised speed is required. Available speed tiers vary by property and are not available in all areas.
‡ 25 Gig is the total bandwidth available across connected devices, not the speed available to any single device. Fision Internet 25 Gig provides up to 25,000 Mbps of symmetrical aggregate bandwidth. Actual speeds are not guaranteed and vary based on equipment capability, in-home wiring, device limitations, and network conditions. Compatible multi-gigabit equipment is required, and service is available only at qualified properties. Existing service remains unchanged unless the customer elects to upgrade. Taxes, fees, and surcharges may apply.
