WHY HOTWIRE
Our commitment goes beyond building the network.
Since 2002, Hotwire Communications has done one thing: connect communities and stay with them. We build the network, we manage it, and dedicated technicians take care of it for as long as you’re with us.
OUR MODEL
One provider operating and managing the network.
Hotwire has built and managed its fiber since 2002, so everything comes back to one team. Most of our residential service comes through long-term partnerships with the community itself. Connectivity arrives as an amenity provided under your community’s agreement, not a door-to-door sale.
What partners can expect.
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People who know your property
From the first conversation through launch and beyond, a dedicated account team supports you for the length of the agreement.
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Residents taken care of
Residents bring their questions to Hotwire, not to your board or front desk.
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Help for every home
Our team ensures residents are comfortable with their services.
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A partner after launch
We stay with you for as long as you’re with us.
One connected experience.,provider.,team.,app.
Internet, Wi-Fi, TV, voice, smart home, and security come from one provider and work together on one network. No more piecing together separate companies.
One team
One provider, one support team, one experience.
Room to grow
Services tuned to work together, with a continuous upgrade path.
WHAT SETS US APART
Every agreement is built around the community.
Years serving communities
States and counting
Fiber to your home
Frequently asked questions
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Does Hotwire manage its network?
Yes. We are one provider operating and managing the fiber network, and our own teams maintain it.
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Who installs and repairs service?
Trained technicians handle installation and repair.
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How long do community partnerships last?
Agreements are long term, and an account team stays with you for the length of the agreement.
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Who do residents call for help?
We offer 24/7/365 support when you need it, so your board and staff don't become the help desk. You can reach a Hotwire employee located in the United States, or a trusted partner team that supports us outside standard business hours.
*Services described are provided under a bulk services agreement between Hotwire Communications and the property owner or association. Services, speeds, features and included packages vary by property and are available only at properties with a fully executed agreement. Rates, terms, and service levels are governed solely by that agreement. Taxes, fees, and surcharges may apply.