Hotwire Communications Recognized in the 2026 Stevie® Awards
Fort Lauderdale, FL – January 30, 2026 – Hotwire Communications, a leading fiber-optic service provider based in South Florida, has been recognized in the 20th annual Stevie Awards for Sales & Customer Service. The company received a Bronze Stevie Award for Innovation in Customer Service for Telecommunications Industries, a testament to its influence on the highly competitive market.
Hotwire was recognized for its in-home Wi-Fi assessment, a solution designed to provide greater visibility during the troubleshooting process. The tool generates a clear, easy-to-understand visual report that explains network diagnostics and the reasoning behind technicians’ recommendations. By translating complex technical data into accessible insights, Hotwire empowers customers to collaborate more effectively with technicians and make informed decisions, creating a more transparent and frictionless support experience.
"This recognition reflects our commitment to putting the customer experience at the center of everything we do,” said Matt Wilson, Vice President of Customer Experience & Process Operations at Hotwire Communications. “Our in-home Wi-Fi assessment transforms technical data into clear insights, helping the customer better understand their network and reinforces our commitment to delivering smarter, more transparent solutions”
This recognition reinforces Hotwire's position as an industry leader, raising the bar for customer service excellence and innovation.
For more information about Hotwire Communications and its fiber-optic solutions, visit hotwirecommunications.com.
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About The Stevie® Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. More than 1,000 professionals around the world participate in the Stevie Awards judging process each year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.