Where we serve

Fiber-optic internet in North Carolina.

North Carolina has two broadband stories. Charlotte, Raleigh, and Durham sit among the fastest-growing finance and technology corridors in the country, and demand for fiber-optic internet rises with every company that relocates there.

North CarolinaNorth Carolina
2002Serving communities since
12States and counting
100%Fiber all the way to your home*
99.9%Network reliability

*In some legacy communities, alternative technology may be installed.

The Hotwire difference

Why North Carolina chooses Hotwire.

Fast-growing metros, college towns, mountain communities, and a coastline full of second homes each ask something different of a network, and Hotwire designs for those differences.

† Services at bulk communities are provided under an agreement between Hotwire Communications and the property owner or association, and included services, rates, and terms are governed solely by that agreement. Cost comparisons reflect typical bulk pricing versus individually purchased retail service and will vary by community, package, and market. ** Services, speeds, features, and availability vary by community, property, and service agreement, and are not available in all areas. Speeds shown are maximum wired speeds; actual speeds vary based on in-home wiring, equipment capability, device limitations, Wi-Fi conditions, and network conditions, and are not guaranteed. Wireless speeds are lower than wired speeds.

Who we serve in North Carolina.

Apartments and MDUs›

Fiber and managed Wi-Fi for multifamily buildings, from Charlotte’s rail corridor to the Triangle suburbs.

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Senior living›

Whole-community fiber and managed Wi-Fi for active adult and independent living properties.

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New construction›

Fiber planned into master-planned communities and new developments from the design stage.

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Businesses›

Dedicated fiber for offices and commercial properties, with scalable bandwidth and service level agreements set in your contract.

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Hotels and resorts›

High-density guest Wi-Fi and separate guest and staff networks with Managed Wi-Fi for city hotels, mountain inns, and coastal resorts.

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Products and services

More than internet.

One provider for everything your community connects. Build a package for the whole community, and residents can add more on their own account.

Also available: Total Device Support and Home Repair Plans from HomeServe for eligible homeowners.

For businesses and properties: Business Internet · Managed Wi-Fi · Fision TV+ for Business · Fision Voice for Business · Smart Building

Services and availability vary by community and agreement.

Areas we serve

Contact us to confirm availability at your property.

Frequently asked questions

What services does Hotwire offer in North Carolina?

Fiber internet, Wi-Fi, TV, voice, smart home, home security, and more. Services depend on your community's agreement, and residents can add more on their own account.

How does a bulk agreement work for a North Carolina community?

The HOA, condo association, or property signs one agreement that covers every home at a group rate. The cost can be part of HOA dues or rent, and residents can add upgrades on their own account.†

What internet speeds are available in North Carolina?

Symmetrical speeds are available, so your upload speed matches your download speed. Available tiers depend on your community's agreement.**

How do residents get support?

24/7/365 support when you need it. Reach a Hotwire employee located in the United States, and a trusted partner team supports us outside standard business hours. Our average speed to answer is under 60 seconds.

Does Hotwire offer fiber internet in the mountains and rural parts of North Carolina?

Yes. Hotwire serves metro areas such as Charlotte and the Research Triangle as well as mountain communities including Highlands. Availability is confirmed property by property, so contact our team.

What happens to my service when a hurricane or winter storm hits?

Our team monitors conditions and coordinates restoration after severe weather.

† Services at bulk communities are provided under an agreement between Hotwire Communications and the property owner or association, and included services, rates, and terms are governed solely by that agreement. Cost comparisons reflect typical bulk pricing versus individually purchased retail service and will vary by community, package, and market.

** Services, speeds, features, and availability vary by community, property, and service agreement, and are not available in all areas. Speeds shown are maximum wired speeds; actual speeds vary based on in-home wiring, equipment capability, device limitations, Wi-Fi conditions, and network conditions, and are not guaranteed. Wireless speeds are lower than wired speeds.

Let's build your connected community together.